Annual Report Audio

Audio CDDerwentside Homes aims to be accessible to our tenants as we possibly can be. Our Annual Report is an important document as its sets out what we have done and are aiming to do in the future. It is important therefore that all our tenant are able to access it.

We will get the reported printed in large print, translated or provided in an audio format on request. Below is the audio version of the report; simply click on a track to listen to it. 

 

Audio 01 Introduction
Audio 02 Customer Care
Audio 03 Leaflets
Audio 04 Involvement & Empowerment
Audio 05 Getting Involved
Audio 06 Understand and responding to the diverse needs of tenants
Audio 07 Quality of accomodation
Audio 08 Non traditional refurbishments
Audio 09 Repairs & Maintenance
Audio 10 Apprentices
Audio 11 Allocations
Audio 12 Rents
Audio 13 The benefits of downsizing
Audio 14 Tenancy
Audio 15 Neighbourhood management
Audio 16 Local area cooperation
Audio 17 Anti social behaviour
Audio 18 Managing Money
Audio 19 Governance

 RESPECT - ASB Charter for Housing IN Business For Neighbourhoods Tenant Service Authority Homes and Communities Agency
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