General Safety Issues

Health & SafetyOur contractors normally work on a Monday-to-Friday basis, and the usual hours are from 8.00am in the morning until approximately 4.30pm in the afternoon. Under normal circumstances we will not carry out any improvements on a weekend, unless this is deemed necessary. We will notify you in advance of this being required.

Whilst working in your home we will ensure that your property and belongings are treated with respect. A certain amount of dust and noise cannot be avoided, but we will use dustsheets where necessary. We will keep disturbance to a minimum and will tidy work areas on completion of the improvements.

In your own interests, please keep small or valuable items in a safe place to avoid accidental damage. Please remove any pictures or ornaments from the room where the improvement work is being carried out. The site manager will visit your home and advise where you need to move your furniture.

We’ll try to tell you exactly when we will be arriving to work on your home, but the nature of the improvement works is that on certain days the contractors will be at your property and on other days they won’t. For example, plaster may be drying or cement could be setting. Where the contractor is working in your home it is best if you stay out of the rooms they are working in. If you do need access just ask, the contractor will be happy to get you safe access. This is for your own safety and well-being.

 RESPECT - ASB Charter for Housing IN Business For Neighbourhoods Tenant Service Authority Homes and Communities Agency
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