Responsibilities
Everyone working in your home will work to the Derwentside Homes Code of Conduct. Amongst other things this requires that our representatives and members of the site teams:
- do not smoke in your property;
- do not use foul or abusive language;
- are polite and courteous at all times;
- respect your home and your property.
We request that while our representatives and site teams are in your home that:
- you do not smoke in areas where they are likely to be working;
- you (or anyone living with you, visiting you, including your children) do not threaten, shout, swear or act in an aggressive or anti-social manner towards any of our representatives or site teams;
- you keep all pets away from the areas of work and where possible lock them away safely.

