Responsibilities

Code of ConductEveryone working in your home will work to the Derwentside Homes Code of Conduct. Amongst other things this requires that our representatives and members of the site teams:

  • do not smoke in your property; 
  • do not use foul or abusive language;
  • are polite and courteous at all times;
  • respect your home and your property.

We request that while our representatives and site teams are in your home that:

  • you do not smoke in areas where they are likely to be working; 
  • you (or anyone living with you, visiting you, including your children) do not threaten, shout, swear or act in an aggressive or anti-social manner towards any of our representatives or site teams; 
  • you keep all pets away from the areas of work and where possible lock them away safely.
 RESPECT - ASB Charter for Housing IN Business For Neighbourhoods Tenant Service Authority Homes and Communities Agency
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