We have service standards so that you can be clear about the level of service that you can expect. 
Need to find a Solution? 
Your Housing Application Form
You must complete all sections of the Application Form, with the exception of Section 10 which may not be applicable to every applicant. Any incomplete sections may result in the form being returned to you to complete in full. This may delay registration of your application.
If you are unsure of any terms that have been used in the Housing Application Form please contact a Durham Key Options partner landlord who will be happy to explain them.
What Information do I need to provide?
Identity
You must provide proof to confi rm your identity/date of birth, current address and national insurance number. Only one form of proof is required for each of these. Original documents can be verified and copied at a partner landlord’s
local offi ce or if you send the required documentation by post they will be returned to you as soon as possible.
Examples of evidence include:
| Identity/Date of Birth |
|
| Current Address |
|
| National Insurance Number |
|
Supporting Information
When completing your Durham Key Options application form you should pay attention to any sections that are highlighted with a .jpg){kind=small}
symbol. Durham Key Options will request supporting evidence from you to verify
your circumstances should you have completed any of these sections.
Examples of the evidence that will be required is stated within the table located on the following pages and you should provide these when submitting your form.
| Circumstance | Evidence Required |
| Immigration Status |
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| Access to children |
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| Pregnancy |
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| Asked to leave by landlord |
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| Care Leaver |
|
| Discharged from hospital or need to leave Supported Housing/Scheme |
|
| Forces discharge |
|
| To give/receive support to a friend or family member |
Please note that evidence must clearly state the benefi ts of moving closer to either give or receive support |
| Loss of tied accommodation |
|
| Release from prison |
|
| Cannot afford rent/ mortgage/ upkeep |
|
| Eviction order/ repossession |
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| To be nearer to work/ training |
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| To move nearer to special facilities such as school/hospital |
|
Important note: all of the identification marked with a above is required to process your Durham Key Options application, and must clearly explain the benefits of moving closer to the special facility listed. In these cases you may also be sent a financial assessment form.
If you, or anyone who wants to be rehoused with you, have any convictions, other than spent convictions as defined by the Rehabilitation of Offenders Act 1974, you need to give us details – we may check this information. If you have declared a medical condition we will assess your condition based on the information provided, if you wish to provide additional information you may do so but your GP or medical specialist may charge you for this.
