What our tenants thought
As part of our survey of those who attended the Annual Tenants' Conference we asked for comments on what we did well and what was not so good.
This is what they had to say:
What did you enjoy/find interesting?
- Crown Prosecution Service
- Drama Production
- The play + the information stands – CBL Durham Key
- Victim Support Workshop
- Information on local based projects
- What’s happening in the area
- Finding out what is being done to improve and enhance our homes and environment
- Geraldine Wilcox’s key note speech
- BUST
- Workshops
- PCT Talk
- Magistrates Court and Energy Efficiency
- So Wat Workshop
- Global Warming and waste
- The information on different subjects
- The whole thing
What could have been better?
- More seating facilities
- Nothing
- BUST
- Announcements made re: availability and location of tea/coffee etc.
- The information from Hays about the National Survey
- Environment
- Seating
- Need a bigger room when buffet opened
What topic/s would you like future conferences to address?
- Youth Involvement
- Future plans for improving homes
- Local issues
- What steps are being taken about anti-social tenants
- What help is available for disabled tenants
- More information about the Enterprise Fund
- Question and Answer sessions in small groups
- Keeping fit, Exercise classes, Walking
- The look of your estates
- Updates on current issues
Any other comments?
- Very Good Day
- Very interesting this year
- I thought the Creche facilities were excellent
- It’s nice to see a housing association being open about faults in their service, also to see how they aim to address things
- Taxi laid on was extremely helpful – Thanks
- Freebies much appreciated!
- Childrens activities excellent – Thank you
- Queries on Transport arrangements
- In all a very good day
- A very good conference, Donna Walker especially was very helpful during the conference for information and directions
- Repairs on empty properties taking far too long. Should have better communication with Gas Board re: empty properties
- Very good this year – Well done!
