Outside your Home
|
In this section |
Before you contact us
- We will not carry out repairs or replace any gates or fences that we have not provided
If you need to contact us, please tell us the following.
- Where is the fence or gate (at the front, back or side)?
- What kind of gate or fence is affected? How much of the fence is damaged? Is the gate metal or wood?
- Are the posts broken? If pailings are missing or broken, how many?
- Do you know if it is a dividing fence or a shared fence with your neighbour? Is the neighbouring property privately owned?
Please note
- We will normally only replace fences and gates as part of a programme. In special circumstances, we will repair fences and gates if we consider it to be appropriate, for example, for safety or security.
- Dividing fences are your responsibility.
Before you contact us
- If the path or step is dangerous, warn other people.
If you need to contact us, please tell us the following.
- Which path or step is it (front, side or back)?
- What type of path or step is it? (See the diagrams above.)
- What is the problem (loose, broken or cracked)?
- How many steps are affected, or what is the approximate area of the path?
Please note
- We will not maintain paths that do not give access to front or back doors, or to a gate.
- We will not provide any more paths.
Before you contact us:
- If the wall is dangerous, warn other people.
If you need to contact us, please tell us the following.
- Do you share the wall with a neighbour?
- What part of the wall is damaged? (See the diagrams above.)
- What caused the damage?
