The Noise App
The Noise App is a quick and easy way to record noise which is causing an annoyance/nuisance.
Download The app on your smartphone and start recording the noise that is causing the problem straight away.
How it works
Instantly record noise nuisance on your smartphone to create an accurate record of the problem and how it affects you.
Once you’ve recorded your evidence, you can send it directly to Derwentside Homes to investigate for free.
You can also keep a personal ‘Noise Diary’ in the app, which will help you review your recordings.
The recordings are uploaded directly onto a secure site that Derwentside Officers access and they can make a quick judgement of the noise and what action is necessary. You can make as many recordings as you need and each recording lasts for up to 30 seconds.
Note: You will need a ‘smart’ phone device to use this app and broadband is recommended so it doesn’t use your mobile data allowance.
Download the App
To download the app go to the ‘App Store’ for iPhone users or the ‘Play Store’ for android users. Search for ‘The Noise App’ and tap ‘Get’ or ‘Install’ to download the app for FREE. For Android devices search “The Noise App RHE” and choose “Install” after selecting the app.
Once you've downloaded the app, follow the steps to create an account and search for 'Karbon Homes' when asked for your Investigator / Housing Provider.
Using the App
Once you've created an account, the app is incredibly easy to use. It will guide you through making your first recording and sending it to Derwentside Homes, but if you need more detailed instructions please download and read the Noise App User Guide in the related documents section of this page.
If you need any assistance downloading or using the app, please feel free to call us on 0800 783 9295 during office hours and a member of staff will be happy to help.