Tenancy Services Team
In a survey you told us that you wanted to:
- See an identifiable face on your estate
- Talk to an Officer familiar with the area in which you live
- Have a dedicated contact number for queries
- Have an Officer available to carryout a home visit
- Letting of vacant properties
- New tenants visits
- Estate walkabouts
- Support for vulnerable tenants
- Any issues that you have with your tenancy
- Advise you on managing your money and claiming housing benefit
To find out who your officer is and how to contact them click on the area in which you live below or browse the officers profiles. To find out more on the services we offer go to the Your Tenancy page.
| Areas Covered | Contact Details | |||||
| Langley Park, Craghead, Lanchester, Satley, Burnhope, Esh Winning, Avon Road, HHG East & West, Rivers, South Moor. |
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| Burnopfield Tanfield Lea Tantobie Good Street Shield Row Central Stanley • Constable/Reynolds Close, • Louisa Estate • Eastfields & Westfields • Towneley Court East Stanley • Acton Dene Estate, • Chester Road • Joicey Gardens • East Street Area • Kipling Close Area • Stanley Court • Hills & Composers • Famous Ladies |
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| Catchgate Annfield Plain Leadgate Hamsterley Ebchester Medomsley The Dene Dipton |
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| Consett Blackhill Bridgehill Blackfyne Shotley Bridge Moorside Castleside The Grove Delves Lane |
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Our Office hours are 8.30 -4.45 Monday to Friday, in certain circumstances we can arrange mutually convenient visits outside of these hours. If you require a home visit please contact the Tenancy Services Officer for the area in which you live and a mutually convenient appointment will be made.
