Advice & Support
Advice and support will be given to any customer who wishes to access any of the services provided by Derwentside Homes, or by its partners. Factors which will be relevant when considering what course of action is available to the victim include:
- Is the victim a tenant (sole or joint) or have the right to occupy the accommodation?
- Does the perpetrator live with the tenant?
- Is the perpetrator entitled to occupy the accommodation, and if so, in what capacity
- Does the victim want to remain in the accommodation or does the victim want to be re-housed temporarily or on a long time basis?
- Is the victim or their children at risk if they remain in occupation
- Does the victim need support and assistance to make a decision as to their needs
- Is the victim in employment or reliant on welfare benefits ( as this will effect the availability of public funding)
In some cases support or counselling to end an abusive relationship or the provision of additional support to manage a tenancy may be all the tenant/occupier needs and Derwentside Homes will assist in informing the victim of the other services available to them and will with their consent make contact by referral
In other cases the tenant/occupier may need specialist legal advice as how to instigate matrimonial, family law or children act proceedings, or how to access other legal remedies such as harassment injunctions.
Further information is available in our:
